Fix the System, Fix the Future: Why Every Person Matters

More than two decades have passed since I received the Ellis Island Medal of Honor, and in many ways, there is not much that has changed. I have continued to support the causes that I care about, and I continue to take great joy from seeing my employees receive the best treatment in the business. Maybe I am a bit more direct with people these days than I used to be—I recently tried to bribe some builders working on my house to quit smoking—but little has really changed.

How you treat your employees will most likely play a much bigger part in how your business performs than your marketing strategy does. It’s the same with social change. If we want to see things improved, progress is most likely going to be won inch by inch, not mile by mile. Person to person, not leader to nation.

In This Article:

• Why fixing things starts with citizens, not just leaders

• Personal experiences that reveal government flaws

• The true meaning of citizenship and civic responsibility

• Why business values and democracy go hand in hand

• Action steps to restore fairness, integrity, and justice

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